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0 min

Avg. Dispatch Time

Measured door-to-pickup across all covered metro zones over the last 90 days.

Patients Transported

Critical and scheduled transfers completed since 2024, zero missed handoffs.

Cities Covered

Pre-cleared air corridors, expanding quarterly — see full map below.

Overview

When every minute determines the outcome, MedEvac bypasses traffic entirely — coordinating certified medical teams, aircraft, and ground ambulances into a single continuous chain of care from bedside to bedside.

Seconds Matter

Bypassing Traffic to Save Lives

Ground ambulances in dense metro corridors can lose 20+ minutes to congestion. Our air-first dispatch model routes around it.

Why Choose Us

Built for the moments that can't wait

Every transfer is staffed by ICU-trained flight physicians and equipped to intensive-care standard — not a converted cargo hold.

Physician-led, ICU-equivalent onboard care
Direct hospital-to-hospital coordination
Real-time family tracking link
Insurance & billing handled end-to-end

Benefits

What you get with every transfer

Continuous Monitoring

Vitals tracked and relayed to the receiving hospital throughout the flight.

Physician Escort

An ICU-trained doctor accompanies every critical transfer, not just a paramedic.

Direct Routing

Air corridors pre-cleared with aviation authorities to remove ground delays.

Insurance Handled

Our team manages pre-authorisation and billing directly with your insurer.

Live Family Tracking

A shareable link lets family follow the transfer status in real time.

Hospital Handoff

Full clinical records transferred directly to the receiving care team.

Process

From call to critical care, in 4 steps

Click any step to see the detail — or let it play itself.

STEP 01Active

Booking & Verification

Call our 24/7 desk — medical details verified and unit dispatched.

STEP 02Pending

Team Mobilised

Physician and flight crew assigned, aircraft prepped and pre-cleared.

STEP 03Pending

In-Transit Care

ICU-level monitoring maintained; family link goes live.

STEP 04Pending

Hospital Handoff

Direct handover with full records to the receiving care team.

Booking & Verification

Call our 24/7 desk — medical details verified and unit dispatched.

Auto-playing — click a step to take over

Coverage

Where we fly

Pre-cleared air corridors across our core region, with ground ambulance partners for last-mile transfer.

BangkokETA ~14 min

Chiang MaiETA ~28 min

PhuketETA ~35 min

FAQ

Questions before you call

Can't find what you're looking for? Our dispatch desk is staffed around the clock.

Average dispatch time is 12 minutes from confirmed booking within covered metro zones, weather permitting.

Yes — every critical transfer includes an ICU-trained flight physician alongside flight paramedics.

Our billing team pre-authorises with your insurer and manages claims so your family doesn't have to.

Yes — a secure link is sent at dispatch so family can follow status updates in real time.

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Medical Details

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SinoMedics

Bypassing Traffic to Save Lives

Built for the moments that can't wait

What you get with every transfer

Continuous Monitoring

Physician Escort

Direct Routing

Insurance Handled

Live Family Tracking

Hospital Handoff

From call to critical care, in 4 steps

Booking & Verification

Team Mobilised

In-Transit Care

Hospital Handoff

Where we fly

Questions before you call